1. Introduction

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This privacy policy contains important information about how Viki Nunn Nutrition collects, processes, stores and shares your personal details.

Viki Nunn Nutrition may need to make changes to the Privacy Policy from time to time. Please contact Viki Nunn Nutrition for the most recent up to date copy.

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2. How to Contact 

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If you have any questions about the Privacy Policy or the information that is collected please email:

vikinunnnutrition@outlook.com

 

3. Data Protection Act 2018

 

Viki Nunn Nutrition is registered with the Information Commissioner's Office and complies with the principles of the Data Protection Act 2018 in accordance with General Data Protection Regulations (GDPR).

 

4. What we collect   

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We may collect the following information:

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• Information about who you are e.g. name, date of birth and contact details

• Information about your contact with Viki Nunn Nutrition e.g. appointments, phone calls, emails / letters

• Information classified as ‘sensitive’ personal information e.g. relating to your health

• Information you may provide Viki Nunn Nutrition about other people e.g. relatives or referrals.

• If you supply Personal Data on behalf of someone else, you confirm that the other person has appointed you to action their behalf and has given you consent to do so.

• Children are not able to purchase services however with express consent from a parent or guardian, a child can be treated in the presence of either the parent of guardian.

 

5. Where we collect your information

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Viki Nunn Nutrition may collect personal information from a variety of sources, including:

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• A client Pre-appointment Questionnaire

• A client Nutritional Questionnaire

• Telephone conversations

• Video calls (Skype/Zoom/Teams)

• Emails, texts or letters sent

• 1:1 appointments

 

5. Why we collect and use your data

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Viki Nunn Nutrition takes privacy very seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so and in particular for the following reasons:

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• To understand your needs and provide the required service

• For internal record keeping and administrative purposes to ensure Viki Nunn Nutrition operates in an efficient and effective manner

• Where the client has given consent to use information 

• Consent can be withdrawn at any time by emailing: vikinunnnutrition@outlook.com

 

6. Disclosures - Sharing of data

 

Viki Nunn Nutrition will never sell, distribute or lease personal information to third parties unless we have your permission to do so or are required by law. You have the right to access the information we keep or request it is deleted.

Viki Nunn Nutrition may share information with third parties for the reasons outlined in ‘Why we collect and use your data’.

Viki Nunn Nutrition will share your information with a Doctor or professional advisor where this is required as part of the service you have agreed

Any personal information shared will be in line with our obligations to keep your information safe and secure.

 

7. Protecting Your Information 

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Any personal and/or sensitive information which is collected, recorded or used in any way will have appropriate safeguards applied in line with our data protection obligations. 

 

8. Storage of Personal Data

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Data is stored in a secured, encrypted, cloud-based database in line with legal and regulatory obligations. Personal information and copies of records are kept on file for the period of 6 years following your consultation.

 

9. Cookies

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A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Viki Nunn Nutrition uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.

Viki Nunn Nutrition’s cookies do not analyse visits to other websites, or any searches undertaken whilst on the Viki Nunn Nutrition website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long-lived cookies.

Viki Nunn Nutrition uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.

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10. Links to Third Party Websites

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This Privacy Policy applies solely to the personal data collected by Viki Nunn Nutrition and does not apply to third party websites.

Viki Nunn Nutrition is not responsible for the privacy policies of third-party websites and we advise users to read the privacy policies of other websites before registering any personal data.

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11. Right to Object

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You can object to the processing of your personal data, on grounds relating to your particular situation. If you would like to exercise any of these rights, please email Viki Nunn Nutrition.

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12. Complaints

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Viki Nunn Nutrition will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please contact Viki Nunn Nutrition. Further information can be found following the GDPR link in section 2. ‘The Data Protection Bill 2017’.

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